Return & Exchange
If you are not happy with your purchase, you can return it within 14 days,
starting on the first day following the day of receipt and being registered at our portal.
Returned items will only be accepted if they are unused and, if possible, wrapped in the original packaging. Cosmetics can only be returned in unopened packaging. Gift cards from Bright Skins. Cosmetics cannot be returned.
We provide you three options to return or exchange your order
1. Return your order and receive a credit --> € 3.00
2. Return your order and get a refund --> No additional credit
3. Exchange your order --> € 3.00
Option number 2 is only available for Dutch accountsBased on the option you will receive an additional credit on your account as a compensation to your shipping cost. You will be credited all your shipping costs if you received a damaged or incorrect item. Additional credit will not be added to your account.
To register your return please go to our return portal