Shipment and Delivery

Safe delivery with PostNL

You will receive your order within 2-3 weekdays after it has been placed. Shipping outside the Netherlands takes a bit longer and differs per country. Shipping costs in the Netherlands vary between € 3,95 or € 5,75 depending on the size of the box). We offer free shipping in the Netherlands for oders above € 75,-.

 

Free shipping from:

Shipping costs:

Netherlands

€ 75,00

€ 3,95 till € 5, 75

Within the EU Zone 1

€ 100

€ 6,50

Within the EU Zone 2

€ 150

€ 9.00

North America

€ 150

€ 9.00

 

Delivery on a different delivery address (as a gift).

You can choose to have your order delivered to a different address (as a gift). The invoice will not be included in that delivery. Please put in your request as a comment when checking out.

Cancellation of your order

We constantly monitor our stocks but as we work with exclusive products supply might by limited in some cases. Whenever we can’t process your order due to supply chain issues your order will be cancelled and fully refunded.

During peak seasons like the December holidays. The average delivery time might go up a bit. In any case we will keep you constantly updated on the estimated delivery time.

Warranty on International Orders

In case of inconvenience during shipment we will do what ever we can to fix it but take in account that International customers are responsible for all customs duties, taxes and fees. In the event the package is refused by the recipient or the Customs, or returned by the postal carrier undeliverable, the order will not be re-shipped.  Fees including round-trip shipping, customs fees, if applicable will be deducted from the refund. Please note we currently do not accept returns from orders outside the Netherlands, Germany, Belgium, France, Spain and UK.

 



 

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